This privacy policy ("policy") explains how we process your personal data, incl. what we use it for and how we store and protect it. Furthermore, the policy explains the rights that you have when we process your personal data.
We are Openli ApS, part of the Cerivo group of companies. Cerivo ApS is overall responsible for the processing of your personal data together with Openli ApS. When we say "we", "us", or "our" in this policy, we mean Cerivo ApS and its group companies, including:
For questions about this policy or to exercise your data subject rights, you may contact us at: Email: privacy@cerivo.com, Phone: +45 70606052
By mail: Cerivo ApS / Openli ApS, Nannasgade 28, 2200 Copenhagen N, Denmark
On our website, in our emails and on our social-media profiles, we may have links to other companies, apps or websites (“other websites”) that aren’t ours. This policy doesn’t cover how those other websites process your data. We encourage you to read the privacy notices on the other websites you visit.
We process your personal data for these purposes:
We process your data to deliver our services & products, contact you concerning our platform, carry out demos, workshops, and other services that can be ordered through the website. We also process your data to ensure that you can log into your account (as Customer or Vendor), send you notifications, register and identify you as a customer/vendor/user, process your payment, enable account and product features, and save the actions you take when you use our product and website, respond to your questions and provide you with service and support, including sending service related messages and product updates to you.
Here is the data we process:
We don’t process any sensitive data.
We process your data on these legal bases:
We will keep these data for as long as they are necessary for the purposes for which they are being processed. As a general rule, data will be kept for as long as you use our product or services or have an account with us plus 5 years following the conclusion of your account / relationship with us. Special circumstances or legal requirements may entail that such periods may be shorter or longer, including for the purpose of complying with legal requirements for the erasure or keeping of data.
If you are employed by one of the customers or vendors, we will keep your data as long as we have a business relationship with that customer/vendor.
From where we collect your personal data:
We process your data for marketing-related purposes, incl. sending you newsletters, doing demos and webinars, tailoring our communication with you to accommodate your areas of interests and focus and sending you relevant product and service promotion and offers.
Here is the data we process:
We don’t process any sensitive data.
We process your personal data on these legal bases:
We keep your data for as long as you are subscribing to our newsletters, email marketing etc. If you ask us to unsubscribe you, we will keep your data for two years after your request so we can show that we have honoured your request and to make sure that you aren’t receiving the material.
We keep your information for up to two years after our most recent contact with you.
If we have collected publicly accessible information about you for the purpose of being able to carry out marketing activities, we will keep such data for as long as the relevant activity is ongoing and for two years after that.
Regarding events, seminars, courses etc. we’ll keep your personal data as long as they are necessary for the purposes of the course, the event or seminar in question and for evaluating them.
From where we collect your personal data:
If you are a member of Openli Community (the “Community”), we process your data to run the Community activities, incl. sending you newsletters, and information about events e.g. webinars, feedback sessions, in person meet-ups, roundtables, workshops, etc. We also process your data when you sign up to become a Community member, and/or a Community contributor or if you wish to sign up for a Community event, mentoring program, or other Community activities.
Here is the data we process:
We don’t process any sensitive data.
We process your personal data on these legal bases:
We keep your data for as long as you are a member of theCommunity or/and a Community contributor. If you ask us to remove your membership, we will keep your data for 2 years after your request so we can show that we have honoured your request and to make sure that you aren’t receiving the materials from the Community.
We keep your information for up to 2 years after our most recent contact with you.
Regarding events, seminars, courses, workshops, roundtables, etc. we’ll keep your personal data as long as they are necessary for the purposes of the event, seminar, course, workshop, roundtables in question and for evaluating them.
From where we collect your personal data:
We process your data to improve and optimise the experience on our website, the services and in the product etc. We use the data to operate our services, enhance and protect the security and ensure their secure, reliable, and robust performance, to improve the content we show you, determine what content is most helpful and the usability of our website, apps and online services.
You can read about the cookies we use on our website here.
Here is the data we process:
We process your data on these legal bases:
We keep this data for up to 2 years and cookie information is kept in accordance with the cookie policy.
From where we collect your personal data:
We process your data to do data analysis, audits, developing new products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
Here is the data we process:
We process your data on these legal bases:
From where we collect your personal data:
We will retain data processed for this purpose for:
We process your data to compile statistics for the use of our website and apps.
Here is the data we process:
We process your data on these legal bases:
From where we collect your personal data:
We will retain your data up to 3 years from when you visited our website and/or used our services & products.
Data is processed to comply with legal obligations and requirements, requests from public and governmental authorities, relevant industry standards and our internal policies, and protect our operations and our rights.
Here is the data we process:
The data retention period will be based on statutory requirements.
We process your data on these legal bases:
We do not sell or rent your data to marketers or third parties.
Some of these grounds for processing your data overlap, so there may be several bases which can justify us processing your data.
We may also use your data in other ways but we will inform you about these purposes when we collect your data.
If you would like more information about our legal basis for processing your data, feel free to contact us (see our details in the beginning of the policy).
Please note that special circumstances or legal requirements may mean that such periods may be shorter or longer, depending on the purpose of complying with legal requirements for the erasure or keeping of information.
We use reasonable organisational, technical and administrative measures to protect your data within our company.
The Internet is not a 100% secure environment and that means we cannot guarantee the security of the data you transmit to us. Emails sent via the Internet might not be encrypted, so we advise you not to include any confidential or sensitive information in your emails to us.
To learn more about our current practises and policies regarding security, here’s a link to more information: https://openli.com/legal/data-privacy-and-security-practices
We use companies (processors) to help us deliver our services to you, e.g. to provide the hosting environment for our product, send out newsletters, to help us run our website, manage our payment etc.
When we use a processor we make sure that there is a legal agreement in place regarding how they will be handling data on our behalf. We’ll also make sure that they have appropriate security measures in place and if they are located outside the EU, we’ll of course make sure that there is a legal agreement in place allowing us to give them access to the data (see more below).
We share your personal data with:
Here are some of the suppliers we use:
See more here: https://openli.com/legal/sub-data-processors/
Read our cookie policy regarding the suppliers we use for those services.
In the event that we are involved in a bankruptcy, merger, acquisition, reorganisation, your information may be transferred as part of that transaction. This policy will continue to apply to your information also after the information has been transferred to the new entity.
In some cases, we’ll transfer your data to the countries outside the EU/EEA.
Where a transfer of personal data occurs between Openli and a data processor located outside of the EU/EEA, the transfer of personal data will include one of the following appropriate safeguards, as applicable:
You have these rights:
We will make sure to answer your request without undue delay and in any event within one month of receiving your request. It can be that the period will be extended by two further months if your request is very complex.
There may be conditions or limitations on these rights. It is therefore not certain e.g. you have the right of data portability in a specific case - this depends on the specific circumstances of the processing activity. You are always welcome to contact us and ask. The same goes for some of the other rights.
You can always lodge a complaint with a European data protection authority, for example the Danish Data Protection Agency.
Website: https://www.datatilsynet.dk
Address: Carl Jacobsens Vej 35, 2500 Valby, Tlf. 33 19 32 00, dt@datatilsynet.dk
You can take steps to exercise your rights by using the contact details above. If you have questions about the policy, feel free to contact us by using the contact details in this policy.
If you’ve subscribed to our newsletters or asked to receive marketing material from us, you can always unsubscribe. In all these emails we include an unsubscribe link and you can always click the link and easily unsubscribe.
You can also unsubscribe by sending us an email to privacy@cerivo.com.
Our services and website aren’t directed to children, and you can’t use our services if you are under the age of 18.
Sometimes we need to make changes to this policy to reflect our current practises. We will take reasonable steps to let you know about changes via our website.
If you are a registered user, we will notify you via email if significant changes are being made to the policy using the email address you gave us when you signed up.
If you continue to use our Websites, Platforms or Services after the notification, we will regard this as your acceptance of our privacy practices.
The policy was last updated on April 1st, 2026.